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Reporting an Accident

If you are involved in an auto accident in Canada you must first stop your car and review the damage. Not stopping may result in criminal prosecution.

Step 1

You must call 911 and follow instructions given to you by the emergency operator/ police once they arrive if:

  • anyone is injured
  • total damage to all vehicles involved appears to be more than $1,000
  • you suspect any of the drivers involved are guilty of a Criminal Code offence - e.g. driving under the influence of drugs/ alcohol.

Do not move anyone who is injured.

You should call your local police for instructions if:

  • no one is injured AND
  • total damage to all vehicles involved appears to be less than $1,000
If local police do not attend the scene of the accident, they will instruct you to report to a Collision Reporting Centre within 24 hours.

Step 2

Step 3

Write down the names, addresses, and telephone and driver's licence numbers of all other drivers, license plate numbers of vehicles and names and addresses of registered owners of vehicles and insurance information for other vehicles.

Step 4

Get the names, addresses, and telephone numbers of passengers and witnesses.

Step 5

Write down specific details about the accident.

Step 6

Report the accident to your broker, agent, or insurance company as soon as possible.

Remember not to voluntarily assume liability or fault for the accident, sign statements of fault or promise to pay for the damages at the scene of the accident.

Ask the police for contact information for an authorized tow truck operator and avoid having your motor vehicle towed by an operator pressuring you to pay at the scene or take your vehicle to a garage of their choice.